TRANSCRIPT:

[Music]

Title screen: How do I Sign Up?

[Woman on tablet navigating through the PlayNow website]

Narrator: Let us show you how to sign up for Play Now. Feel free to follow along on your own device. Before we begin, you may see a pop-up message while you register asking you to share your location. Please select ALLOW – you’ll need to select this option to use Play Now. To start, click the red JOIN button. You’ll see it in the top right corner of your screen. You can also sign up using your mobile phone.

[Sign-up screenshots displayed on laptop]

Narrator: Choose a welcome bonus from the list, or if you have a promo code, enter it by clicking the option at the bottom.

[Promo code prompt shown on-screen if left-hand bottom of screen]

Narrator: Enter your name and personal information as shown on the screen. The address tool will automatically search your address as you enter information. Due to regulations in Canada, we’re required to collect your physical house address and not just a PO box. Please enter the physical location of your home, as it appears on your driver’s license. It should allow you to complete registration.

Narrator: Once you have entered your information, click CONTINUE.

[Sign-up screenshots continued to be displayed on laptop]

Narrator: Enter the username you’d like to use for your account. Pick something between 6 and 20 characters, with no symbols or special characters. Create a password, making sure it has enough letters and special characters to secure your information. Select your security questions and enter your answers. These answers will be used to verify who you are if you forget your password. Once you have set your username, password, and security questions, click CONTINUE.

[Sign-up screenshots continued to be displayed on laptop]

Narrator: Please read the PlayNow player agreement and privacy notice. Consent to the terms by checking off the boxes. You will also need to check off the box to confirm you are creating this account for yourself. Federal Regulations require that we ask if you or a family member are a member of one of these categories.

[List of options appear on screen: Domestic Politically Exposed Person (Pep) A Foreign (Pep) A Head of International Organization (HIO)]

Narrator: Please selected “yes” if one applies to you. Click CONTINUE.

[Sign-up screenshots continued to be displayed on laptop]

Narrator: We’re on the last step. Sign up to receive promotional communications like free play offers and new product updates from PlayNow by clicking YES. You may choose to enter your Casinos of Winnipeg Club Card number; entering it is optional. Click COMPLETE SIGN UP.

Narrator: You’ll see a message asking you to confirm your account by clicking a link emailed to you. Check the email account that you entered (you’ll need to leave the PlayNow site to do this) for an email from PlayNow. The email may take up to 5 minutes to arrive; if you don’t see it, be sure to check your junk or spam folder. Open the email and click the link. Congratulations, your PlayNow account is now active!

Narrator: If the site notices any questions that were missed or inconsistent information, you’ll see a message asking you to go back and correct the information. If you’re following along while you sign up, feel free to pause this video while you go back and answer those questions.

[Phone number displayed on screen]

Narrator: If you are having trouble completing the registration, please feel free to contact PlayNow’s Customer Support Team at 1-877-706-6789. Thank you and welcome to PlayNow.